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Refund policy

Last updated: November 7, 2026

14-day refund

If a product isn't useful for your business, email hello@proofandpost.co within 14 days of purchase with your order email and a sentence about why. We'll refund the full purchase price to your original payment method. Refunds usually appear within 5 to 10 business days, depending on your bank.

File problems

If a file won't open or is missing, email us first. We'll send a working copy or a different format right away.

After 14 days

Because products are delivered instantly and can't be returned, we generally can't offer refunds after 14 days. If something went wrong, write to us anyway. We'll do our best to help.

Abuse

We may decline refunds for repeated refund requests or when files have clearly been shared or resold.